FAQ

Creating an account is fast. Click “Sign Up,” enter your email, create a password, and provide basic details such as name, date of birth, and address. You must be of legal gambling age in your jurisdiction and located in a region where Kitty Cat Casino accepts players. Enter any welcome-code you want to use during registration or in the cashier.After registering, you’ll be asked to verify your identity before withdrawing funds. Verification typically requires a government ID, proof of address, and verification of your selected payment method. Full KYC details are below in the “Verification” section. Once verified, you can deposit, claim bonuses, and start playing.

Kitty Cat Casino currently offers two welcome-style promotions. Use code FIRST150 to get a 150% match bonus (minimum deposit $20) that carries a 40x wagering multiplier. If you want no-deposit free spins, enter code FREE30 to claim 30 free spins on eligible Mascot games; those spins are valid for one week, have a 50x wagering requirement, and a maximum cashout of $50. Some promotions require a $20 verification deposit to process withdrawals from no-deposit bonus wins.Always add the bonus code at the cashier or during registration where prompted. Read the full terms—wagering, game contributions, and maximum cashout rules apply. Weekly and monthly cashout caps are $2,000 and $7,500 respectively for bonus-funded play.

The 30 Free Spins offer uses code FREE30 and is available in the USA, Canada, and New Zealand. Spins apply to eligible Mascot games and must be activated within the validity period. Winnings from these spins are subject to a 50x wagering requirement, and the maximum cashout from free-spin winnings is $50. To withdraw funds earned from the no-deposit spins, you must make a $20 verification deposit when requested by KYC processes.Free spins expire one week after activation, and the operator may apply further T&Cs, so check the promotion page for full details. Remember, game weightings and wagering rules affect how quickly you clear the requirement.

Wagering requirements tell you how many times you must play through bonus funds (or bonus plus deposit) before you can withdraw winnings. For example, the FIRST150 promo carries a 40x multiplier—typically meaning you must wager 40 times the bonus amount. FREE30 has a 50x requirement applied to the bonus value of the free spins.Game contribution rates vary: some slot promotions count at higher rates, while table games and live dealer titles often contribute less or may be excluded. Kitty Cat Casino applies specific contribution percentages per game and promotion—always check the offer terms to see whether the requirement is calculated on bonus only, or bonus plus deposit, and how each game counts toward wagering.

Kitty Cat Casino supports a wide mix of payment methods, including Visa, MasterCard, American Express, PayPal, Apple Pay, Google Pay, JCB, Interac, and several crypto options such as Bitcoin (BTC), Bitcoin Cash (BCH), Ethereum (ETH), Litecoin (LTC), Tether (USDT), and USD Coin. Accepted currencies include Bitcoin, Bitcoin Cash, Ethereum, Litecoin, Tether, and US dollars.Deposit minimums and fees vary by method. Crypto deposits are typically processed fastest, while card and bank transfers may take longer. For withdrawals, crypto options usually have shorter processing times; cards and bank transfers can take several business days. Always check the cashier for exact times and limits before choosing a method.

Deposit speeds depend on the method: crypto deposits are often instant or within minutes, e-wallets and digital wallets usually post instantly or in a few hours, and card or bank transfers can take 1–5 business days. Withdrawals follow a typical flow: pending review, processing by Kitty Cat Casino, then settlement by the chosen payment provider.Processing times are influenced by account verification status. If your account is fully verified, withdrawals are processed faster. Kitty Cat Casino follows weekly and monthly cashout caps ($2,000 weekly, $7,500 monthly) and may require additional checks for large withdrawals. If you need an exact estimate for your method, contact support via live chat or email.

Standard KYC checks include a government-issued photo ID (passport, driver’s license, or national ID), a recent proof-of-address (utility bill or bank statement dated within the last three months), and documentation to verify payment methods (photo of card with middle digits masked, or a screenshot of e-wallet/crypto wallet). For some no-deposit withdrawal requests, a $20 verification deposit may be required before funds are released.Submit documents in the “Verification” section of your account. Typical review times range from a few hours to a few business days, depending on workload. Keep documents clear and current to speed approval.

Yes. Kitty Cat Casino works with reputable software providers that use certified random number generators (RNGs) for fair play, and live dealer games run on licensed studios. The casino implements industry-standard SSL encryption to protect data in transit, secure storage practices, and strong account protections like two-factor authentication where available.You can verify licensing and fairness details by checking the casino footer or support pages for compliance certificates and audited RNG reports. For peace of mind, read the site’s privacy policy and security disclosures before providing personal or financial information.

Most Kitty Cat Casino games are optimized for mobile play and run smoothly in modern mobile browsers on iOS and Android devices. The mobile site adapts layouts, touch controls, and screen sizes so you can spin slots, play table games, and access promotions on the go. Some games from partner providers may function best in a browser that’s up to date; ensure your device OS and browser are current for optimal performance.If a native app becomes available for your platform, the cashier or support team will provide installation instructions. For immediate help with mobile performance, clear your browser cache, restart your device, and try a different browser before contacting support.

Kitty Cat Casino features slots, progressive jackpots, table games, video poker, and live dealer tables. The platform partners with many respected studios, including Pragmatic Play, Betsoft, BGaming (SoftSwiss), Evoplay, Spinomenal, Betgames, Ezugi, Vivo Gaming, and more. Game availability can vary by region due to licensing restrictions, and some promotions are tied to specific providers or titles.If you’re looking for new slots, high RTP titles, or exclusive studio releases, check the promotions page and the game filter to find provider-specific offers.

The fastest way to reach Kitty Cat Casino support is live chat, available from the site for real-time help with deposits, withdrawals, technical issues, or account questions. You can also email support@kittycatscasino.com for non-urgent requests; typical email response times vary but support aims to reply promptly.If you have a technical issue, include screenshots, your account ID, browser and OS details, and the steps that triggered the problem. For payment issues, include deposit/withdrawal IDs and amounts to speed up resolution.

Kitty Cat Casino encourages safe play and offers tools to help you manage activity, including deposit limits, loss limits, session time reminders, time-outs, and self-exclusion options. You can set or change limits in your account settings or request assistance from support. If gambling becomes a problem, the casino provides links to support organizations and resources for help.Always gamble within your means and never chase losses. If you need immediate help, contact local support services or a gambling helpline in your jurisdiction.